T e r m s & C o n d i t i o n s
A. Session Fees
A non-refundable deposit is required at the time of booking. Payments can be made by cash in person, or bank transfer to Lisa Graham. On receipt of your booking form, payment details will be forwarded to you by email and your booking will be confirmed when payment has cleared.
The Collection price covers my time at the photo shoot, basic retouching (eg slight blemishes if required) and creative editing of images, as determined by myself. More advanced editing is available but may incur and additional cost. The price also includes the number of images as specified for that collection. Price includes photographing up to 7 people (extra people will be charged at £5/head)
B. Session Info & Payments
Studio Sessions will take place in my small home studio set up in Hamworthy, Poole (full details will be sent on booking)
Location Sessions will take place at a location of your choice or I can provide suggestions. Locations further than 10 miles from my home studio may include an additional mileage charge.
Within approximately 2 weeks of your shoot, you will be invited back to view your edited gallery on a large screen for you to make your choice. Alternatively a password protected online gallery with heavily watermarked images can be sent to you to make your choice. Your gallery will be available for 7 days. If you require your gallery to be re-opened after the 7 days to view a £25 charge will apply.
Wall art, prints and additional digital images are available to purchase as add-ons to your Collection. Due to their individual nature, payments is required before your order is placed. Further details can be found here.
48 hrs notice must be given should you need to postpone your shoot. If you are unable to give the required notice or want to cancel your session, unfortunately you will not be entitled to a refund of your deposit.
In the unlikely event that I would need to cancel your session, your deposit will be refunded, and Lisa G Photography shall have no further liability in respect of this contract agreement.
D. Re-shoots / Refunds
Re-shoots are determined at my discretion. Re-shoots and refunds will not be given for poor choices of clothing, make-up, hair etc. Slogans/brand names on tops are best avoided and outfits that complement each other and the chosen set up are recommended. Advice/suggestions can be given on request.
Unfortunately I am not responsible if children (or pets!) do not wish to co-operate or participate in their shoot, although every effort will be made to encourage them within the session time!
No refunds will be made on prints, unless the product is faulty, in which case new prints will be provided.
All orders are presumed to have been received and in good condition unless the client notifies Lisa G Photography within 48 hours of receipt. Lisa G Photography is not responsible for the damage of portraits after delivery to client, including damage caused during transit by Royal Mail.
Lisa G Photography retains the right to edit the photographs and omit any photos taken at the shoot from the viewing gallery. At all times copyright shall remain with Lisa G Photography, even those you have purchased. Scanning/copying of prints is prohibited, as is copying, scanning, downloading, printing or, altering, or otherwise any image created by Lisa G Photography during the client’s photo session. This applies to "sneak peek" images, images posted in an online proofing gallery, blog, social media sites, or hard copy images. If a client steals images via any method listed above, or any other method, the client will be invoiced for the cost of each digital image the client has stolen, at my current price per digital file.
If you wish to enter your image into a competition, all rights must be given to Lisa G Photography.
No permission is granted to publish in anyway the images for commercial or non-commercial use/gain - this includes magazines, newspapers and online.
G. Model Release
Lisa G Photography will always obtain your consent to use any photographs taken during your session to use on Lisa G Photography’s website, Facebook, Instagram and Twitter, future advertising campaigns, displays, marketing materials, competition entries or other purposes. If you do not want your images to be used for any of these purposes please indicate on the booking form.
Lisa G Photography is not responsible for any injuries inflicted upon any participating parties. During the session, the client is responsible for the behaviour of themselves and their child/children/pets and release photographer from any claims against their person or their business. If equipment is damaged or broken due to negligent behaviour, damages will incur a fee.
I. Session Requests
No cameras/camcorders/any type of recording device (this includes mobile phone cameras and ipads) are allowed during the session unless prior arrangement has been made between the client and myself, including a written agreement.
The session will start at the agreed upon time, but I would encourage the client to arrive 5 minutes prior to the start of session to chat through requirements. If clients arrive late for their session, this will reduce the time of their photo session.
Please do not bring any children not being photographed to the session.
Please make sure hair is combed and face is clean and free of runny noses or eyes :)
And finally .....
Thank you for booking me for your shoot. I take pride and work hard to create beautiful images and memories for you. If, for any reason, you are not fully satisfied with either the service you are provided with, or any products delivered to you, please do not hesitate to contact me. This will enable me to correct and rectify the issue to your satisfaction.